Privacy Policy

Mannanghat Cable Network ("we", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information we collect

• Contact details — your name, mobile number and address, when you request a new connection, contact support, or message us on WhatsApp.
• Payment references — mobile banking transaction IDs (TrxID) you share to confirm bill payments.
• Service information — your package, connection status and support history, needed to run your line.

We do not ask for passwords, banking PINs, or NID copies through this website.

2. How we use it

• To install, activate and maintain your internet connection.
• To bill you correctly and confirm payments.
• To provide customer support and send service notices (maintenance, outages).

We do not use your information for unrelated marketing without your consent.

3. Sharing of information

We never sell your personal information. We share it only when necessary:

• With mobile banking providers, solely to verify a payment you reported.
• With law-enforcement or regulators (including BTRC), when required by Bangladeshi law.

4. Data security

We take reasonable steps to protect your information from unauthorized access. However, no method of transmission over the internet is completely secure, and you are responsible for securing your own devices and Wi-Fi router (use a strong Wi-Fi password).

5. Cookies and tracking

This website is a simple static site. We do not use tracking cookies, analytics beacons, or advertising trackers.

6. Your rights

You may ask us at any time to correct your contact details or delete information we no longer need to provide your service. Contact us on the hotline or WhatsApp below.

7. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page.

8. Contact

For any privacy questions: Hotline 01314-773796 or WhatsApp.